PRIVACY

How we handle your data.

Last updated: December 2024

Overview

Limerence is a self-hosted platform. Your data stays on your infrastructure. We do not collect, store, or process your database contents.

This privacy policy explains how we handle information when you visit our website or use our hosted services.

Information We Collect

Website visitors: We may collect basic analytics data (page views, referral sources) to understand how visitors use our website. This data is anonymized and aggregated.

Account holders: If you create an account, we collect your email address and organization name to provide our services.

Self-hosted users: We do not have access to your self-hosted instance. Your data never leaves your network.

How We Use Information

We use the information we collect to:

  • Provide and maintain our services
  • Send service-related communications
  • Improve our website and product
  • Respond to support requests

Data Storage & Security

For self-hosted deployments, all data remains on your infrastructure. We never have access to your databases, queries, or results.

For any data we do collect (account information, website analytics), we use industry-standard security measures to protect it.

Third-Party Services

Our self-hosted product connects directly to your LLM provider (OpenAI, Anthropic, etc.) using your API keys. We do not proxy, log, or store any traffic between your instance and your LLM provider.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account
  • Opt out of marketing communications

Contact

For privacy-related questions, contact us at privacy@limerence.sh